Resources
Browse resources created and collated by ARIIA as a trusted, evidence-based guide to supporting innovation across the aged care sector.
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Support at Home program claims and payments business rules guidance
This webpage from the Australian Government Department of Health, Disability and Ageing links to a business guidance on claims and payments for providers who will be operating under Support at Home from 1 November 2025.
Support at Home service agreement resources
This webpage from the Australian Government Department of Health, Disability and Ageing provides links to a list of resources about the Support at Home program service agreements.
I employ aged care workers: Information for employers of aged care workers
This government webpage contains resources for employers of aged care workers to help build and maintain good workplace culture.
Top tips for retention: A briefing for adult social care providers
This UK adult social care resource captures some of the top tips and approaches taken by organisations to reduce staff turnover and help retain people in the care and health workforce.
How to develop an effective employee retention strategy
This Xero webpage provides general advice on developing an employee retention strategy to reduce staff turnover and create a positive workplace culture.
Recruiting and retaining our aged care workforce
PwC Australia's article on aged care workforce challenges highlights systemic issues such as job insecurity, burnout, and undervaluation. It emphasizes the need for providers to enhance workforce strategies through better training, supportive leadership, and improved work conditions. These measures aim to attract and retain staff, ensuring high-quality, person-centered care
Workforce Wellbeing
This PalliAged webpage discusses the importance of workforce wellbeing and strategies to improve wellbeing in the aged care workforce.
Addressing workforce churn in aged care: avoid losing top candidates by hiring faster and smarter
This article from Oho discusses the importance of addressing workforce churn in aged care and provides strategies to retain employees, reducing the need for continuous recruitment.
Nurse & Midwife support home page
A 24/7 national support service for nurses & midwives providing access to confidential advice and referral.