Resources

Staff satisfaction is a predictor of consumer satisfaction and yet the two are often addressed separately. However, staff satisfaction can be built into the pursuit of quality care using clinical governance as a bridge between the two. In these days of searching for solutions to staff retention and consumer satisfaction, addressing them together offers the potential to reap significant rewards for consumers and staff.

This webpage provides  information about what clinical governance in aged care is, how it is implemented, and how AgeWorks can help with the main issues with clinical governance in aged care. 

An Aged Care Quality and Safety Commission webpage, providing a tookit of resources concerning clinical governance in aged care. The individual factsheets are provided as separate resources in this collection.

A guide to a series of Aged Care Quality and Safety Commission resources that can be used as the basis for a clinical governance framework for services that do not already have one. This guide can also be used by services that already have a clinical governance framework to review their existing framework and identify opportunities for improvement.

This Aged Care Quality and Safety Commission information sheet describes the steps that should be taken when developing and implementing a clinical governance framework, or reviewing and identifying areas for improvement where a clinical governance framework is already in place.

The first in a series of Aged Care Quality and Safety Commission information sheets about clinical governance in aged care. This fact sheet introduces core concepts about clinical governance that aged care providers need to apply to their own services.

The second in a series of Aged Care Quality and Safety Commission information sheets that describes the links between clinical governance and the Aged Care Quality Standards. This fact sheet discusses the quality assessment and compliance monitoring processes as they relate to clinical governance and clinical quality and safety.

The third in a series of Aged Care Quality and Safety Commission information sheets about clinical governance in aged care that aim to help aged care providers meet their responsibilities for ensuring the quality and safety of clinical care. This fact sheet describes the six core elements of clinical governance where action is needed.

The fourth and last in a series of Aged Care Quality and Safety Commission information sheets about clinical governance in aged care. This fact sheet describes the main roles and responsibilities for clinical governance for different people working in an aged care service.

This Aged Care Quality and Safety Commission tool can be used by people responsible for developing a clinical governance framework for an aged care service. This assessment tool can be used to support an understanding of the characteristics of the aged care service and consumers, and to inform clinical governance arrangements.