Resources

The Workforce Planning Connect toolkit from Ageing Australia and Queensland Health provides practical guidance, tools and templates to help aged care providers understand their workforce needs, identify gaps and risks and develop, implement and monitor a workforce plan.

This report from Western Sydney University explores the impact of LGBTQI-affirming health and community care on the wellbeing and sense of belonging of gender- and sexuality-diverse women aged 55 and over.

This report from the Migrant & Refugee Women’s Health Partnership presents a framework for culturally responsive clinical practice with people from migrant and refugee backgrounds. It supports clinicians to communicate and work effectively with this cohort and is intended for delivering quality care across healthcare settings.

This report from the National Aged Care Alliance considers how the aged care system and NDIS could be better aligned so people can use the support system that best meets their needs. It recommends eliminating service gaps, minimising separate systems and processes, reducing red tape and developing a stronger market.

This report from the Australian Association of Gerontology shares recommendations from a workshop aimed at providing responses to the lower rates of aged care service access among Aboriginal and Torres Strait Islander people. 

This toolkit from Anglicare supports aged care providers in establishing a community of care and to consider ways to deliver more inclusive services that are aligned with the individual needs of clients. It includes topics of inclusive communication, leadership, working with interpreters and tip sheets for engaging with specified diverse groups. 

This guide developed by Multicultural Communities Council of Illawara (MCCI) aims to provide practical advice to support inclusive workplaces in aged care settings, with a focus on a multicultural workforce.

In this webinar hosted by LGBTIQ+ Health Australia, Aged Care Quality and Safety Commission presented on the Commission’s role, the grounds older people or their representatives can bring complaints, how it approaches complaints, and information it can share on the issues and complaints relating to LGBTI people’s experience.

This report from Diversity Council Australia and The University of Sydney Business School provides a guide for a standardised approach for defining, measuring, and reporting on workforce cultural diversity in organiations in a respectful, accurate and inclusive way.

This webpage from Department of Health, Disability and Ageing Specialisation Verification helps older people with diverse backgrounds and life experiences access more reliable information when choosing aged care providers.