Resources

This Aged Care Quality and Safety Commission toolkit provides key messages, newsletter copy, social media content, videos and resource links to help organisations communicate older people’s rights in aged care. The toolkit focuses on the Statement of Rights, raising concerns, provider responsibilities and the role of the Commission and Aged Care Complaints Commissioner.

This guide from the Department of Health, Disability and Ageing provides question prompts to help aged care providers understand and measure how workforce changes linked to the new Aged Care Act are being applied in everyday practice.

This checklist from the Department of Health, Disability and Ageing provides a practical checklist to help aged care workers respond to questions from older people, families and carers about the new Aged Care Act.

This guide from the Department of Health, Disability and Ageing provides a template to help aged care providers set up a Community of Practice within their organisation into the implementation of the Act and Rules.

This tool from the Department of Health, Disability and Ageing, provides a practical self-reflection template to help aged care workers and providers consider how culture, values and assumptions shape care interactions. Includes a worked example and prompts for communication, assumptions, preferences, outcomes and organisational learning.

This report by ATSiCHS Brisbane provides an overview of Jimbelunga Nursing Centre’s culturally safe residential aged care model. It outlines the service context, staffing, core values and resident journey, with a focus on connection, diversity, self-determination and healing.

This literature review by Child Family Community Australia on Indigenous community-managed programs and organisations, outlines common factors in effective programs, including community ownership, culture, local Indigenous staff, good governance, trusting partnerships and flexible implementation.

This Open Access article by Dawson et al. identifies principles, practices and actions for integrating Aboriginal community-controlled aged care with primary health care. It draws on two Aboriginal community-controlled case studies to describe culturally safe, integrated aged care for Aboriginal and Torres Strait Islander older people.

This free to download audit tool from ForgetMeNot provides an interactive assessment tool to help aged care providers identify gaps in HR, rostering, supervision, performance management and training practices aligned with Standard 2.9. It includes risk and priority scoring, evidence prompts and action planning fields to support local compliance review.

This guide from the Department of Health, Disability and Ageing is a complementary resource to National Aged Care Design and Principles and Guidelines. Co-designed with Aboriginal and Torres Strait Islander communities, the aged care sector and design experts, this guidance describes how to deliver culturally safe, respectful and healing aged care home design for Aboriginal and Torres Strait Islander people.