Resources

This practical guide from the Victoria Equal Opportunity and Human Rights Commission is a practical guide for community organisations on how to embed human rights into everyday work, not just in theory but in decision-making, policies, and service delivery.

This webpage from the Aged Care Quality and Safety Commission describes the Aged Care Code of Conduct that guides how people must behave when they deliver funded aged care services. It has 8 ‘elements’ that set out required behaviours. The page contains a video to guide providers and workers. 

The Living Well in Multi-purpose Services outlines 8 key principles of care that enhance the quality of life and wellbeing of residents living in multi-purpose service (MPS) facilities. This checklist helps staff identify how well they are caring for residents.

The web page from the Aged Care Quality and Safety Commission explains how older people, families, carers and workers can raise concerns or make a complaint about an aged care provider, worker or responsible person with the Aged Care Quality and Safety Commission, including options to complain openly, confidentially or anonymously.

This article by Advance Care Planning Australia outlines what aged care providers need to do to embed a rights-based approach to advance care planning, centred on choice, dignity and supported decision-making. It emphasises that advance care planning should be ongoing, person-led and integrated into everyday care - not treated as a one-off compliance task.

This fact sheet from the Aged Care Quality and Safety Commission explains registered aged care provider responsibilities when a person receiving residential care is thinking about or wants to access voluntary assisted dying (VAD).

This article by Jan Golembiewski from UTS describes the application of architectural design principles in embedding human rights-based approach to aged care. 

This tip sheet by the Department of Health, Disability and Ageing is for aged care providers to help align the Statement of Rights and the living experiences of older people.

This fact sheet for older people and families from the Department of Health, Disability and Ageing explains the rights you have when accessing aged care services funded by the Australian Government.

This video for providers from the Department of Health, Disability and Ageing explains the Statement of Rights and Code of Conduct.