Resources

This guidance from the  Australian Government Department of Health, Disability and Ageing provides a template to assist in-home aged care providers on service agreements for the Support at Home program.

This webpage from the Australian Government Department of Health, Disability and Ageing links to a business guidance on claims and payments for providers who will be operating under Support at Home from 1 November 2025.

This webpage from the Australian Government Department of Health, Disability and Ageing provides links to a list of resources about the Support at Home program service agreements.

This government webpage contains resources for employers of aged care workers to help build and maintain good workplace culture.

With increased regulation, aged care providers need to improve their workforce retention strategies urgently if they are to lift the standard of care and keep employees motivated to stay in the sector.

The aged care sector is experiencing ongoing change. How can you recognise change fatigue, and what can you do about it? In this blog, Dr Victoria Cornell, ARIIA Research Fellow explores the causes and impacts of change fatigue in the aged care context and provides practical ways to minimise its effects.

This report from the OECD Health Policy Studies details how various countries are dealing with recruitment and retention issues in the long-term care sector. The guide provides evidence-based examples of best practice across OECD counrties including Australia. 

The Framework for Enabling Technology Supported Aged Care at Home aims to assist in-home aged care service providers in the implementation of technology. Developed through a multi-stage, mixed-methods project, the Framework is evidence-informed and provides crucial information regarding technology implementation enablers and barriers specific to in-home aged care, and practical strategies for providers to enhance the enablers and mitigate the barriers.

This booklet from the Australian Government Department of Health, Disability and Ageing is designed for individuals working in the aged care sector, across various roles and specialisations. It offers an overview of the aged care reforms, highlights progress made so far, and outlines key information to help workers continue delivering safe and high-quality care to older people.

The 2023 Open Access article introduces the Occupational Communion Scale (OCS) to measure social connectedness among aged care workers. Based on data from 2,451 participants, the 28-item scale identifies six factors influencing engagement and well-being. Findings suggest that fostering workplace belonging enhances staff retention and care quality.