Resources

This article by TKO software outlines readiness actions for aged care providers preparing for rights-based regulation, including gap analysis, documentation, consent, complaints, restrictive practices, clinical governance and quality reporting.

This Aged Care Quality and Safety Commission toolkit provides key messages, newsletter copy, social media content, videos and resource links to help organisations communicate older people’s rights in aged care. The toolkit focuses on the Statement of Rights, raising concerns, provider responsibilities and the role of the Commission and Aged Care Complaints Commissioner.

This guide from the Department of Health, Disability and Ageing provides question prompts to help aged care providers understand and measure how workforce changes linked to the new Aged Care Act are being applied in everyday practice.

This checklist from the Department of Health, Disability and Ageing provides a practical checklist to help aged care workers respond to questions from older people, families and carers about the new Aged Care Act.

This guide from the Department of Health, Disability and Ageing provides a template to help aged care providers set up a Community of Practice within their organisation into the implementation of the Act and Rules.

This tool from the Department of Health, Disability and Ageing, provides a practical self-reflection template to help aged care workers and providers consider how culture, values and assumptions shape care interactions. Includes a worked example and prompts for communication, assumptions, preferences, outcomes and organisational learning.

This free to download audit tool from ForgetMeNot provides an interactive assessment tool to help aged care providers identify gaps in HR, rostering, supervision, performance management and training practices aligned with Standard 2.9. It includes risk and priority scoring, evidence prompts and action planning fields to support local compliance review.

This Australian Government Department of Health and Aged Care fact sheet guides assessors on recording older people’s preference for a First Nations assessment organisation in the Single Assessment System.

This fact sheet from Aged Care Justice (ACJ) explains the law surrounding the use of restrictive practices in home care setting based on the new Aged Care Act 2024.

This webpage from the Department of Health, Disability and Ageing details  how to make a whistleblower disclosure under the new Aged Care Act 2024.