Resources

The Workforce Planning Connect toolkit from Ageing Australia and Queensland Health provides practical guidance, tools and templates to help aged care providers understand their workforce needs, identify gaps and risks and develop, implement and monitor a workforce plan.

This toolkit from Anglicare supports aged care providers in establishing a community of care and to consider ways to deliver more inclusive services that are aligned with the individual needs of clients. It includes topics of inclusive communication, leadership, working with interpreters and tip sheets for engaging with specified diverse groups. 

Government guidance for Aboriginal and Torres Strait Islander aged care assessment organisations covering the background, impacts, how to record older persons’ preferences for aged care assessment organisations, feedback loops, support systems and FAQs. 

This toolkit from NSW Government supports health workers to facilitate vaccine workshops with Aboriginal communities through culturally respectful yarning approaches.

This toolkit from Gold Coast Primary Health Network supports general practices to provide culturally safe, responsive care for First Nations patients and communities.

This toolkit from South Western Sydney Local Health District supports cultural adaptation of services and resources for Aboriginal clients and communities.

This Aged Care Quality and Safety Commission toolkit provides key messages, newsletter copy, social media content, videos and resource links to help organisations communicate older people’s rights in aged care. The toolkit focuses on the Statement of Rights, raising concerns, provider responsibilities and the role of the Commission and Aged Care Complaints Commissioner.

This toolkit from the Aged Care Quality and Safety Commission encourages aged care providers to work directly with residents through food focus groups so people can shape menus and dining experiences that reflect their tastes and needs. It supports providers to listen, collaborate and use resident feedback to improve food, nutrition and dining in their services.

The European toolkit helps policymakers and long-term care providers understand what a human-rights-based approach (HRBA) to care entails and how to apply human rights standards in everyday practice for older persons in long-term care.

This toolkit from OPAN is for older people and their supporters into individual rights related to decision-making and service options.