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AI and Culture Change in Aged Care: From Readiness to Responsible Practice

Preparing your organisation for AI in aged care? 
This short online course has been designed for aged care leaders, managers and team leaders who are responsible for service delivery, governance and workforce development. It focuses on building organisational readiness, fostering a positive AI culture, ensuring human oversight, and embedding governance and data management practices to improve care quality and compliance.

Artificial intelligence (AI) is rapidly becoming part of the aged care landscape, creating new opportunities for improved quality, efficiency and compliance. This short course supports leaders to understand what AI is, how it is used in aged care, and what needs to be in place for safe, responsible adoption. 

Across four self-paced online modules, participants will explore AI fundamentals, organisational and workforce readiness, governance requirements, ethical considerations and approaches for building trust and positive culture around AI-enabled care. 

  • 100% online and self-paced. 
  • Total time commitment is 4.5-6 hours. 
  • Interactive content, videos and knowledge checks. 
  • Ongoing access after completion. 
  • Certificate of completion and digital badge provided. 

For organisations wishing to build capability across a large number of staff, group‑access options and, by negotiation, a version suitable for embedding in your organisation’s own eLearning platform are available. Contact programs@ariia.org.au to discuss organisational access. 

Short Course Outcomes

Participants will work at their own pace through four online modules that cover the following learning outcomes: 

  • Explain the fundamentals of AI and its role in aged care    
  • Identify main forms of AI and their applications in aged care settings    
  • Apply ethical, culturally safe, and human rights–based principles to AI use    
  • Recognise and manage risks associated with AI, maintaining human oversight    
  • Establish governance and data management practices for safe, compliant AI adoption    
  • Support workforce and consumer readiness through training, communication, and trust-building 

Participant Benefits 

  • Increased confidence in adopting AI responsibly and effectively 
  • Skills to support workforce readiness and positive culture change 
  • Clear understanding of ethical and human centric AI principles 
  • Ability to communicate about AI and address common concerns 
  • Practical tools for governance, oversight and safe implementation 

Organisation Benefits 

  • Improved operational efficiency and service delivery 
  • Strengthened compliance with aged care standards and governance frameworks 
  • Enhanced workforce capability and consumer trust 
  • Better alignment of AI initiatives with organisational goals 
  • Reduced risk through strong data and risk management practices 
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Participant Information 

Introductory Pricing: 
Course price $200 + GST per person 
Group discount: 10% for groups of 3–4, 15% for groups of 5–15. 

For organisations wanting to build capability across teams, this course can be delivered to a dedicated cohort, with optional facilitated workshops available to support discussion and application of the content. Delivery options are tailored to organisational needs. 

Contact programs@ariia.org.au to discuss group delivery and facilitation options. 

Important information before enrolling 

Enrolment process: 
You will need to complete the enrolment form to take part in this course. As enrolment is processed manually, please allow 1–2 business days after payment for your access to be activated. 

Access requirements: 
A mobile phone is required to complete multi‑factor authentication (MFA) when logging into the course. 

Technology: 
A computer or mobile device with internet access is required to complete the online course. Limited technical support is available. 

Fees and payment: 
Payment is required upon completion of the enrolment form (discounts available where applicable). Payment is made by credit card, with invoices available on request. 

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Earn a digital credential

ARIIA is pleased to provide a digital badge to all participants who successfully complete the AI and Culture Change in Aged Care Short Course. This credential recognises the time and effort you have invested, as well as the skills you have developed. You can also share your digital credential on social and professional platforms.