Guiding Principles

Our Guiding Principles were identified by the aged care sector as critical in enabling change. They are our accepted guide for action and have shaped the direction and structure of each of our workstreams. They also help us bring together the right people to translate research into practice to develop workforce capability to make a real and meaningful change to the aged care sector.


Co-design refers to a participatory approach to designing solutions, in which key stakeholders are treated as equal collaborators in the design process. It enables meaningful end-user engagement in project design and includes instances of engagement that occur across all stages of the project and can range in intensity from relatively passive to highly active and involved. The lived experience and unique perspective of each stakeholder is equally valued.

Inclusion & Diversity

Australia is a diverse community, and our citizens have diverse characteristics and life experiences. Aged care services and practices need to respect the dignity and human rights of every person and tailor care to meet the individual’s need. Inclusive approaches focus on adapting and improving services and practices, so they are welcoming, safe, and inclusive for everyone.

Connection & Engagement

Connection and engagement underpin a workforce culture that enables innovation and growth. Being connected encourages collaboration, innovation, trust, and engagement. Connection not only helps individuals feel part of a community but shows them how their contributions can lead to change and growth within the sector.

Innovation & Technology

New ideas, ways of working, and technology will drive sector improvement. Increasing the capacity and capability of the sector to adopt, adapt and contextualise innovation and technology will facilitate growth and transformation by leveraging new or existing technology.