Resources
Explore resources from a range of sources across the aged care sector - including government, research, academic and practice-based materials - curated by ARIIA to support evidence-informed practice and innovation.
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What is the Support at Home Program?
This webpage from Aged Care Decisions summarises the changes in the Support at Home Packages.
Government Provider Management System resources
This webpage from the Australian Government Department of Health, Disability and Ageing provides a list of resources, including user guides, quick reference guides, fact sheets, videos, frequently asked questions and other publications, for the Government Provider Management System (GPMS).
Support at Home program resources
This webpage from the Australian Government Department of Health, Disability and Ageing contains all types of resources such as apps, audio and video resources and other publications, about the Support at Home program.
Support at Home program claims and payments business rules guidance
This webpage from the Australian Government Department of Health, Disability and Ageing links to a business guidance on claims and payments for providers who will be operating under Support at Home from 1 November 2025.
Support at Home service agreement resources
This webpage from the Australian Government Department of Health, Disability and Ageing provides links to a list of resources about the Support at Home program service agreements.
I employ aged care workers: Information for employers of aged care workers
This government webpage contains resources for employers of aged care workers to help build and maintain good workplace culture.
Top tips for retention: A briefing for adult social care providers
This UK adult social care resource captures some of the top tips and approaches taken by organisations to reduce staff turnover and help retain people in the care and health workforce.
How to develop an effective employee retention strategy
This Xero webpage provides general advice on developing an employee retention strategy to reduce staff turnover and create a positive workplace culture.
Recruiting and retaining our aged care workforce
PwC Australia's article on aged care workforce challenges highlights systemic issues such as job insecurity, burnout, and undervaluation. It emphasizes the need for providers to enhance workforce strategies through better training, supportive leadership, and improved work conditions. These measures aim to attract and retain staff, ensuring high-quality, person-centered care
Workforce Wellbeing
This PalliAged webpage discusses the importance of workforce wellbeing and strategies to improve wellbeing in the aged care workforce.