Older people and families

Australia’s aged care system comprises a range of services from helping people to remain at home through to the provision of residential aged care if full time care is needed.  Families and friends can play an important role in caring for older people and supporting them in making choices as needs change. Understanding resources and services that are available can be very helpful for older people and families.

Carer resources

Carers Australia
Carers Australia is the national peak body representing Australia’s unpaid carers, advocating on their behalf to influence policies and services at a national level.

Carer Gateway
Carer Gateway is a national online and phone service that provides practical information and resources to support carers. The Help and advice page provides links to practical tips and support to help carers

Carer Payments
Services Australia provides information on payments that are available if you provide ongoing care for someone. 

Resources for people living with dementia

Dementia Australia 
Dementia Australia has information in different languages and resources for diverse population groups.

Caring for someone living with dementia
My AgedCare has information for carers.

Living well

Consumer Health Forum
This organisation works with health and social support systems to implement consumer-centred reforms and ensures consumers are part of the health conversation as effective advocates and leaders.

COTA For Older Australians
COTA Australia is an advocacy organisation which lobbies for action at a national level on issues affecting seniors.  Members requiring assistance for specific issues can contact their local State/Territory COTA which provides information and advice on an extensive range of issues affecting older people.

LiveUp is a national platform designed to help older Australians reimagine, reset, and reconnect with live life to its fullest. You'll find personalised suggestions for your healthy ageing journey. Browse tailored exercise classes, assistive products, and social activities, all in your local area or online.

Practical matters

Advance Care Planning Australia  
Advance care planning is the process of planning for your future health care particularly if you become seriously ill or injured and can not communicate your wishes or preferences. There are links to state process and forms. You can also get information in other languages

MoneySmart has information on how to help older Australians with money matters.

Major commonwealth supported agencies 

My Aged Care
My Aged Care provides information on the different types of aged care services available, how eligibility and assessment occurs, referral and support to find service providers and information on the costs of care.



Older Person’s Advocacy Network (OPAN)
OPAN is a network of nine state and territory non-profit organisations giving a voice to older people at every stage of their aged care experience. The network helps older people understand and exercise their aged care rights, seek aged care services that suit their needs and find solutions to issues they may be experiencing with their aged care provider.

healthdirect provides easy access to trusted, quality health information and advice online and over the phone. It provides consumer information about COVID-19 as well.