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Resources

Explore resources from a range of sources across the aged care sector - including government, research, academic and practice-based materials - curated by ARIIA to support evidence-informed practice and innovation.

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Guidance
Better practice guide to complaints handling in aged care services

This guide by the Aged Care Quality and Safety Commission supports providers to handle complaints fairly, openly and respectfully. It strengthens systems that protect rights, build trust and drive continuous improvement in aged care.

Added 12 Feb 2026
Guidance
Sexuality and people in residential aged care facilities: A guide for partners and families

This booklet by Dr Bauer and colleagues supports families and partners to understand sexuality and intimacy for people living in residential aged care, and why these remain important across later life. It also builds awareness for care staff, offering practical guidance to support dignity, rights and respectful care.

Added 11 Feb 2026
Guidance
Support at Home program – Booklet for older Aboriginal and Torres Strait Islander people, families and carers

This booklet by the Department of Health, Disability and Aging  is aimed at older Aboriginal and Torres Strait Islander people and their families and carers. It contains information about the Support at Home program.

Guidance
Framework for governance of Indigenous data

This framework by the National Indigenous Australians Agency provides Aboriginal and Torres Strait Islander people greater agency over how their data are governed within the Australian Public Service (APS) so government held data better reflects their priorities and aspirations.

Guidance
Comprehensive care standard

The Comprehensive Care Standard aims to ensure that patients receive comprehensive health care that meets their individual needs, and considers the impact of their health issues on their life and wellbeing.

Guidance
Human rights and discrimination: a guide for our mob

This guide by Queensland Human Rights Commission is for Aboriginal and Torres Strait Islander people and their advocates in Queensland. It details how human rights, cultural rights and dealing with discrimination applies in the public sector in Queensland.

Guidance
Better practice guide to complaints handling in aged care services

This guide by the Aged Care Quality and Safety Commission details sector best practice related to handling complaints within aged care services. 

Added 13 Jan 2026
Guidance
Inclusive and culturally safe governance

This guide by the Aged Care Quality Commission details how to provide culturally safe governance of aged care services. 

Added 09 Jan 2026
Guidance
National Aboriginal and Torres Strait Islander Flexible Aged Care program manual

This manual from the Department of Health, Disability and Ageing is for aged care service providers who receive funding under the National Aboriginal and Torres Strait Islander Flexible Aged Care Program. It outlines the requirements of the program including service planning, staffing, health and safety, quality and advocacy.

Added 09 Jan 2026
Guidance
Everyday tools to help Mob guide

This guide from LiveUp outlines practical home modification items and tools, with information on purchasing options and available funding supports.

Added 09 Jan 2026