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Resources

Explore resources from a range of sources across the aged care sector - including government, research, academic and practice-based materials - curated by ARIIA to support evidence-informed practice and innovation.

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First Nations health workforce

This webpage from the Department of Health, Disability and Ageing provides information and resources about the roles and career pathways for the First Nations health workforce.

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Aboriginal and Torres Strait Islander health workers and practitioners and Aboriginal Community Controlled Health services award 2020

This webpage from the Fair Work Ombudsman details The Aboriginal and Torres Strait Islander Health Workers and Practitioners and Aboriginal Community Controlled Health Services Award 2020 which sets the minimum pay, work conditions and classifications for employees and employers in Aboriginal community controlled health services and for Aboriginal and Torres Strait Islander health workers across Australia.

Added 20 Jan 2026
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LiveUp First Nations resources

This webpage by LiveUp provides various resources designed to support culturally appropriate assistive technology, independence, and wellbeing for Elders, older people, and their families.

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Consumer advisory bodies

This webpage from the Aged Care Quality and Safety Commission explains what a consumer advisory group is and how to establish and participate in one. It shows how these groups support meaningful consumer input, ensuring feedback and ideas inform governance and continuous improvement in aged care services.

Added 14 Jan 2026
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Dealing with complaints

This webpage from the Department of Health, Disability and Ageing discusses how the department deal with aged care complaints. It sets out how complaints are acknowledged, managed and resolved under the Aged Care Rules, including support for whistleblower protections and options for reconsideration if parties disagree with decisions.

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Components of the comprehensive care plan - Information for clinicians

This resource from the Australian Commission on Safety and Quality in Health Care summarises the nine key components of a comprehensive care plan.

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Complaints and feedback

This webpage from the Aged Care Quality and Safety Commission details the process to make a complaint about an aged care provider, worker or responsible person.

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Chapter 8 - Rights-based aged care

This chapter forms part of the Senate Standing Committee on Community Affairs inquiry into aged care service delivery. It examines the funding and pricing model, drawing on evidence about how these elements affect the protection of older Australians’ rights

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Healthcare rights and informed consent

This webpage from Ausmed details  the Australian Charter of Healthcare Rights and informed consent.

Added 13 Jan 2026
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Cultural safety in rural and remote Aboriginal Aged Care

This project and training resources by SAHMRI are informed by a pilot study and evaluate an evidence-based model for culturally safe aged care. The views of First Nations participants informed the development of six cultural safety in aged care principles that provided the foundation for a training program for an aged care organisations.

Added 09 Jan 2026