Solutions for aged care services
Are you looking for innovative ideas and solutions to existing aged care issues and problems? Are you looking for sector leading, exciting projects that can target your organisations needs and improve the quality of care you provide? Do you foresee future issues and want to get ahead? Take a look at our Partnership Noticeboard or send us an enquiry to book in for an initial conversation. If we know the issues you’re facing, we can keep you in mind when meeting with companies and businesses with potential solutions.
To learn more about an opportunity, click on the email reference and the Aged Care Incubator team will get back to you with more information.
Partnership Noticeboard
Opportunities are listed newest first.
Email reference: Operational Compliance and Visibility
Partner seeking: Residential aged care providers; Australia-wide (Victoria preferred)
To partner with: Technology provider
Problem to be solved: Residential aged care providers face increasing compliance and operational risk due to limited real-time visibility across cleaning, laundry and workforce activities. Many services still rely on manual, paper-based or retrospective systems, making it difficult to verify task completion, respond to issues proactively, and demonstrate compliance with the strengthened Aged Care Quality Standards.
This lack of integrated operational data increases the risk of missed or unverified cleaning activities, infection control gaps, lost resident clothing, audit findings and reputational impact. Workforce shortages and rising operational costs further heighten the need for efficient, data driven systems that reduce administrative burden while strengthening accountability and transparency.
Brief description of the opportunity: This partnership opportunity invites residential aged care providers to participate in a 6–12-week pilot of an AI‑enabled operational compliance and visibility platform within a live care environment. The pilot is flexible in scope and can be implemented in a single facility or defined area (such as one wing, cleaning services or laundry operations). Providers may trial individual modules or a broader end‑to‑end solution, depending on operational priorities.
An AI‑enabled operational compliance and visibility platform designed for residential aged care, providing real‑time verification and reporting across cleaning, laundry and workforce operations. The solution uses in‑facility location signals and garment identification technology to automatically confirm when cleaning tasks are completed, track the movement of resident clothing and linens, and capture time‑stamped operational data. This removes reliance on manual checklists, paper records and retrospective reporting.
Information is brought together in a central dashboard that provides live operational oversight, audit‑ready evidence and practical insights to support proactive decision‑making. The platform helps providers strengthen compliance with the Aged Care Quality Standards, improve operational efficiency, and reduce administrative burden — without collecting resident clinical or health data. The system can be trialled as a standalone solution during the pilot, with future integration into existing systems explored if required.
The technology provider will deliver end‑to‑end onboarding, including hardware deployment, system configuration, staff training, go‑live support and ongoing monitoring throughout the pilot. Minimal infrastructure is required from the provider, with no changes to existing IT systems. Participating providers will host the pilot, enable staff participation, provide operational feedback, and collaborate in evaluation and co‑design to ensure the solution is practical, scalable and aligned with real‑world aged care needs.
Benefit to the aged care provider:
Participating providers will gain:
- Improved real time visibility across cleaning, laundry and workforce operations.
- Stronger compliance and audit readiness aligned with the Aged Care Quality Standards.
- Reduced risk of missed tasks, lost garments and unresolved complaints.
- Time savings through automated reporting and reduced manual documentation.
- Practical operational insights to support continuous improvement.
- Opportunity to co-design and influence an emerging aged care specific solution.
- Low risk participation, with hardware provided and minimal or no upfront cost during the pilot.
There is no obligation to continue beyond the trial period. Providers may choose to progress to a subscription-based model post pilot if value is demonstrated.
Email reference: Intergenerational Mentorship Platform to Combat Loneliness
Partner seeking: Residential aged care providers (Southern Queensland)
To partner with: Technology provider
Problem to be solved: Loneliness is one of the most critical challenges facing older Australians in aged care, with over half of residents experiencing chronic social isolation. This contributes to cognitive decline, reduced emotional wellbeing and health impacts. Workforce shortages mean staff often lack the time required to deliver personalised social connection. Strengthened Quality Standards (Standard 1) now expect providers to move beyond basic care to actively facilitate meaningful social roles, individuality, and a high quality of life for residents.
Brief description of the opportunity: This partnership will pilot an AI driven platform that reconnects older adults with purpose by matching them with university students based on shared professional backgrounds and personal interests. The pilot will run over 1 month with users engaging in sessions 1 hour per week. The project will co-design and test a scalable model that facilitates online and in-person mentorship sessions, restoring resident identity and promoting intergenerational relationships. Partners will play an integral role in shaping the platform, including:
- Pilot Hosting: Identifying interested residents and enabling their first mentorship sessions with students (staff would support setting up sessions, 10-15 minutes per session).
- Feedback & Co Design: Residents and staff would provide feedback about the software and the program design, as well as integration with existing workflows.
- Outcome Tracking: Supporting measurement of resident engagement, wellbeing, and operational impact.
- Operational Testing: Collaborating on safety, scheduling and workflow processes to prepare for sector-wide scalability.
This opportunity includes free access to the platform during the trial and will test the AI engine for automated matching and scheduling.
Benefit to the aged care provider:
- Free trial access to the technology, plus 50% off the first year after commercial launch.
- Improved compliance with the Strengthened Quality Standards (Standard 1) concerning identity, purpose and meaningful social participation.
- Reduced staff workload, freeing up clinical and lifestyle teams for core duties.
- Co-design influence, allowing partners to shape the platform to fit real-world operational needs.
- Enhanced reputation as a leader in relationship-centred, innovative, intergenerational care.
Email Reference: Contactless Hand Hygiene Trial
Partner Seeking: Residential aged care providers (Victoria only)
To partner with: Technology provider
Problem to be solved: Hand hygiene non‑compliance remains a leading and preventable cause of infection transmission in residential aged care. Existing infrastructure typically relies on separate soap dispensers, taps and drying facilities, creating multiple touchpoints, workflow friction and cross‑contamination risk. Under the strengthened Aged Care Quality Standards, providers are required to demonstrate active, evidenced infection prevention practices at the point of care, yet many facilities operate with legacy infrastructure not designed to support consistent compliance. This opportunity addresses the issue by improving hand hygiene through better design, rather than increasing training or monitoring burden.
Brief description of the opportunity: This partnership offers Victorian residential aged care providers the opportunity to participate in a 90‑day, no‑cost trial of a patented, contactless 3‑in‑1 hand hygiene solution. The solution integrates touch‑free soap dispensing, controlled water delivery and integrated air drying into a single wall‑mounted unit, delivering a complete hand‑washing sequence with no surface contact.
Three to four units will be installed at high‑frequency hygiene points within the facility. The technology partner will supply, install and support the devices at no cost. Providers will nominate a staff champion, support brief staff feedback surveys, and participate in a structured end‑of‑trial debrief. Subject to outcomes, a Phase 2 extension may incorporate automated usage data to support quality improvement and audit evidence.
Benefit to the aged care provider:
Free access to innovative contactless hand hygiene infrastructure during the trial.
Installation, consumables and technical support provided at no cost.
Reduced cross‑contamination risk and simplified hand hygiene workflows.
Practical evidence to support Aged Care Quality Standard 3 compliance.
Opportunity to contribute to evidence‑based sector innovation.
Early involvement in shaping a future infection prevention solution.
Email Reference: AI‑Enabled Palliative Care Assessment
Partner Seeking: Residential and home care providers; Australia-wide
To partner with: Research provider/technology provider
Problem to be solved: Aged care staff often identify palliative care needs too late, especially in rural and regional areas. Delayed recognition leads to unmanaged symptoms, unnecessary hospital admissions and missed opportunities for proactive end‑of‑life planning. Workforce shortages and limited specialist access mean generalist staff rely on manual tools that are time‑consuming and inconsistently applied. This project addresses these challenges by digitising an evidence‑based Palliative Care Assessment Toolkit (PCAT) into an AI‑enabled app that supports earlier, more consistent identification of residents and clients who may be approaching end of life.
Brief description of the opportunity: Partner organisations will trial and evaluate the newly developed AI‑enabled PCAT tool following its April release. The tool guides staff through six clinical domains, generates care recommendations, and provides dashboards that track symptom progression and risk levels. Providers will nominate staff for a short (30–60 min) training session, use the app with approximately 15–20 residents or clients over a three‑month period, and participate in a feedback interview or focus group. The app is free to use and ethically approved, with de‑identified data retained for research.
Benefit to the aged care provider: Partners gain access to a no‑cost, AI‑enabled decision support tool, training for staff, improved confidence in recognising palliative care needs, and the opportunity to shape a scalable national resource.
Email Reference: Multilingual AI Documentation Trial
Partner Seeking: Residential aged care providers; Australia-wide
To partner with: Technology provider
Problem to be solved: Aged care workers face a significant and growing administrative burden due to fragmented documentation systems, manual note‑taking, repeated data entry, and duplicated reporting across roles. This reduces time available for direct care, contributes to workforce fatigue and turnover, increases operational costs, and elevates compliance and clinical risk.
The proposed AI-assisted solution addresses this by automating notes and reports, standardising documentation, improving accuracy, supporting multilingual care, and embedding compliance into everyday workflow — reducing duplication, burden, and risk while strengthening care quality.
Brief description of the opportunity: This opportunity invites residential and home care providers to co‑design and pilot an AI‑assisted clinical and care documentation suite that streamlines administrative workflows and enhances care delivery.
Over a 12–16-week pilot, partners will:
- Map real workflows and validate end‑to‑end care documentation steps.
- Test the solution in live shifts and provide practical feedback.
- Review documentation outputs for accuracy, completeness and compliance.
- Influence workflow configuration, templates, and the product roadmap.
The technology partner provides free access for the trial period, supported onboarding, workflow mapping, and structured feedback cycles. The aim is to build a scalable, sector‑ready solution that reduces admin burden and improves workforce efficiency in aged care.
Benefits to the aged care provider:
- Free access to the AI platform during the pilot.
- Opportunity to shape templates, workflows, and configuration to suit your service model.
- Direct influence on the product development roadmap.
- Minimal disruption through structured change‑management and staged onboarding.
- Early exposure to AI‑enabled digital health workflows, building capability and readiness.
- Preferred commercial pathway post‑pilot (e.g., early‑adopter or discounted pricing).
- Improved documentation accuracy, reduced duplication, and more time for direct care.
Email Reference: Communication Tools for Strengthening Person-Centred Care
Partner Seeking: Residential aged care providers (NSW only)
To partner with: Technology provider
Problem to be solved: Aged care workers regularly support residents who face significant communication barriers, including language differences, comprehension challenges (e.g. dementia, delirium, hearing loss, aphasia) and difficulties with expression. These barriers reduce care quality, compromise informed consent, increase preventable incidents such as falls and medication errors, and create inefficiencies that contribute to staff stress and burnout.
The issue is widespread in Australia — more than 30% of residents come from culturally and linguistically diverse backgrounds, over 50% experience cognitive impairment, and up to 75% have hearing loss. The strengthened Aged Care Quality Standards emphasise communication access and person‑centred care — which is difficult without tools designed specifically for complex communication needs.
Solution to be trialled: The proposed technology directly addresses communication challenges by enabling fast, accurate, multi‑modal communication support that can be adapted to an individual resident’s needs, enhancing safety, autonomy and care delivery.
Brief description of the opportunity: The partnership will involve co‑design and pilot testing of a purpose‑built communication support software designed for aged care workers. The technology provides professionally verified phrases and multi‑modal outputs (audio, text, visual), and is optimised for frontline use with strict privacy, reliability and offline capability.
Over an 8–12-week period (flexible start), the partner organisation will:
- Trial the software with selected staff and residents across varied communication needs.
- Provide structured feedback through surveys, focus groups and workflow observations.
- Collaborate in iterative design improvements based on frontline insights.
- Participate optionally in a formal research component with potential academic support.
This pilot aims to validate usability, accessibility, workflow integration and overall effectiveness, supporting readiness for broader sector adoption.
Benefit to the aged care provider:
- Early access to an innovative communication technology before market release.
Significantly discounted pricing upon MVP (Minimal Viable Product) launch.
- Direct input into co‑design to ensure the solution fits real operational needs.
- Potential co‑authorship on research publications.
- Acknowledgement in‑app as a pilot innovation partner.
- Improved staff–resident communication, enhancing safety, workflow, satisfaction and alignment with revised Aged Care Standards.
- A privacy‑safe, offline‑capable tool architected specifically for complex communication environments, developed by clinicians with aged care experience.
Email Reference: AI powered Digital Oral Health Screening
Partner Seeking: Residential aged care or home care providers — urban, regional or rural, with a focus on Queensland, but open Australia-wide.
To partner with: Technology provider/researcher
Problem to be solved: Aged care providers must comply with the new oral health standard 5.5.7 which requires:
- Facilitating access to oral health assessments by a dentist or oral health practitioner at the commencement of care, regularly, and when required.
- Monitoring and responding to deterioration in oral health.
- Assisting with daily oral hygiene needs.
The challenge is significant because dental services for older persons are not funded as part of aged care, home care, or Medicare. Public dental waiting lists can be up to two years, making it difficult for providers to meet the new standard if residents cannot afford or access private dental services.
Brief description of the opportunity: The aged care provider will trial a web application, accessible via smartphone, that enables non-dental and non-nursing personnel to conduct oral health screenings. After obtaining consent and capturing 3–5 images of the resident’s mouth, teeth, gums, and dentures, an AI-driven oral health report is generated. This report is reviewed by a registered dentist or oral health practitioner.
The solution provides:
- Screening for dental diseases and denture condition.
- Oral health risk analysis (green, amber and red warnings).
- Personalised oral hygiene recommendations and product suggestions.
- Referrals for dental treatment.
- Aggregated summary reports for organisations, useful as baseline data for future comparison.
Benefit to the aged care provider:
- Access to the latest digital oral health screening tool.
- Upskilling of staff in oral health care and screening.
- Education for residents and family members.
- Improved oral health policies and procedures.
- Ability to provide best-practice, person-centred oral health care and meet the new oral health standard 5.5.7.
Email Reference: Collaborative Falls Prevention Initiative
Partner Seeking: Residential aged care provider in southern Western Australia
To partner with: Research organisation
Problem to be solved: Challenges exist for providers in developing staff awareness and skills to support residents living with cognitive impairment and experiencing recurrent falls within residential aged care facilities. Implementation of evidence-based falls prevention programs for people living with cognitive impairments requires specific expertise.
Brief description of the opportunity: We aim to partner with aged care providers to co-design a falls prevention program tailored to the provider’s context and residents’ needs. The project will engage staff, residents with cognitive impairment, carers, and family members to create a sustainable, evidence-based intervention that addresses barriers to implementation and supports translation of best-practice guidelines.
The project will be led by research staff who will use co-design workshops and surveys to support a site-based project champion. The project champion would be required to commit approximately 1.5 hours per week to support the project team. The project is expected to commence in September 2026 and run for 18 months.
Following the program development, there will be a period of implementation which will include site staff and residents. The research team is in the process of applying for grants to support the project and these funds would support the provider’s staff involvement.
Benefit to the aged care provider:
- Access to a bespoke falls prevention program designed for the provider.
- Training and education for staff and local champions.
- Insights into barriers and facilitators for implementation.
- Opportunity to document activities as a quality improvement project aligned with strengthened aged care quality standards and Falls Prevention guidelines.
- Ongoing support for evaluation and implementation.
Email Reference: Aged Care Risk and Compliance Platform
Partner Seeking: Aged care providers — residential, home care, or mixed providers across Australia, with a focus on South Australia and Victoria, but open Australia-wide.
To partner with: Technology provider
Problem to be solved: Aged care providers are struggling to meet strengthened regulatory requirements due to inefficient and fragmented systems. Current processes create excessive administrative burden, manual compliance tasks, and error-prone workforce credentialing. This diverts time and resources away from delivering quality care.
Governance gaps and lack of real-time visibility expose boards and executives to compliance risks and heightened personal accountability. Additionally, workforce turnover and disengagement are exacerbated by outdated, inefficient systems, further impacting service delivery and organisational resilience.
Brief description of the opportunity: Partners will trial the platform to test automated Serious Incident Response Scheme (SIRS) reporting with voice‑enabled incident capture and pre‑populated submissions to the Aged Care Quality and Safety Commission (ACQSC). This should reduce compliance administration and improve reporting accuracy.
Real‑time workforce credential verification will be enabled with the Australian Health Practitioner Regulation Agency, National Disability Insurance Scheme and Working with Children Checks, with automated alerts to close manual gaps. Relevant staff will co‑design continuous improvement workflows linking incidents to actions, CI (Critical Infrastructure) registers and board dashboards, producing defensible, real‑time governance evidence.
Benefit to the aged care provider:
- Direct influence on the development and customisation of a sector-specific compliance platform.
- Substantially subsidised pilot pricing (approximately 50% off standard implementation and first-year subscription costs).
- White-glove implementation support and ongoing advisory relationship as a founding partner.
Other notable benefits for the partner organisation include:
- Operational improvements: up to 70% reduction in compliance administration time, faster incident reporting, and always audit-ready.
- Strategic positioning: early adopter advantage, case study participation, and reference customer status.
- Governance and compliance uplift: real-time dashboards, automated credential checks, and evidence-based reporting.
- Workforce benefits: tools that support staff, improve engagement, and reduce turnover risk.
Email Reference: End-to-End Integrated AI Platform
Partner Seeking: Residential aged care providers (ideally in Victoria, but open Australia-wide)
To partner with: Technology provider
Problem to be solved: Aged care providers face growing compliance risks due to fragmented systems and complex policies. Staff must apply 137 actions under the strengthened Aged Care Quality Standards, but guidance is often delayed or inconsistent. Public AI tools without governance add privacy and regulatory risks.
Solution to be trialled: The proposed solution securely integrates with key aged care systems to deliver real-time, standards-aligned guidance. The pilot will test how mapped evidence, permission-based AI, and live dashboards can embed compliance into daily practice, reduce audit prep, and boost staff confidence — while maintaining privacy and security.
Brief description of the opportunity: This partnership will pilot a secure, AI compliance assistant, directly “on the floor” in live care environments. Partners will play an active role in testing, providing feedback, and shaping the solution to meet real-world needs. Up to 5 users will trial the AI solution with organisational configuration and guardrails, policy ingestion and standards alignment provided by the vendor.
The trial will run for 6 months and include user onboarding and training and go-live support, with nominated users participating in feedback interviews.
Email Reference: Next-generation oral health compliance framework
Partner Seeking: Residential aged care providers based in VIC
To partner with: Research provider and industry partners
Solution to be trialled: Co-design and pilot an evidence-based oral health compliance model that improves resident outcomes and strengthens audit readiness in Victorian aged care facilities.
Brief description of the opportunity: Oral health is often overlooked in aged care, despite its critical impact on nutrition, comfort, communication, and overall wellbeing. Residents with neurodegenerative conditions face unique challenges including swallowing difficulties, medication-related dry mouth, reduced dexterity, and behavioural resistance. These make daily oral hygiene complex. The 2025 Aged Care Quality Standards (Standard 5–5.7) require oral health integration, yet most providers lack the tools and resources to meet these requirements.
We are trialling:
- AI-enabled dashboard for monitoring oral health outcomes.
- Accredited education modules and multilingual training resources.
- Personalised oral care kits and preventive treatment strategies.
- Telehealth consultations for early intervention.
Benefit to the aged care provider:
- Enhanced workforce capability through training and education. Improved oral health outcomes for residents, reducing complications like pain, infection, and aspiration pneumonia.
- Strengthened compliance with Aged Care Quality Standards (2025), particularly Standard 5 (Oral Health).
- Opportunity to co-design and trial innovative solutions that integrate oral health into holistic care.
Email reference: Staffing Management and Compliance Platform
Partner Seeking: Residential aged care provider; Australia-wide
To partner with: Technology provider
Problem to be solved: Under the new Aged Care Act, ensuring organisation-wide compliance requires facilities to have this information stored on site as proof. Non-compliance can incur severe penalties. The platform for trial aims to reduce administrative burden and operational inefficiency caused by manual processes. It also improves visibility and control over agency workforce costs and care minute tracking.
Solution to be trialled: The partnership involves a collaborative rollout of a digital platform, where the provider will use the system to communicate and allocate shifts to their existing panel of agencies. The provider will pilot and co-design the platform, retaining full control/customisation of compliance standards, tier agencies, and selection of which agency partners are onboarded.
A key feature to be piloted is “agency approval”, allowing the provider to prioritise internal staff before engaging agency workers. The project will include a case study to demonstrate how this feature can reduce spending and improve workforce management, with a focus on seamless integration to ensure uninterrupted staffing and resident safety.
Benefit to the aged care provider: This trial provides free access to a proven compliance and management platform. Integration of the platform can mitigate the risk of non-compliance and associated penalties.
Partner organisation/s have an opportunity to pilot and co-design a compliant Aged Care Labour Hire and agency workforce management system tailored for residential aged care. This direct collaboration opportunity ensures your organisation can efficiently manage its labour hire panel and meet the new Aged Care Act compliance standards from day one.
Partnering organisation/s have strategic influence on platform development and sector innovation and will be provided comprehensive support, including onboarding and change management throughout the trial.
Email Reference: AI‑Enabled Palliative Care Assessment
Partner Seeking: Residential and home care providers; Australia-wide
To partner with: Research provider/technology provider
Problem to be solved: Aged care staff often identify palliative care needs too late, especially in rural and regional areas. Delayed recognition leads to unmanaged symptoms, unnecessary hospital admissions and missed opportunities for proactive end‑of‑life planning. Workforce shortages and limited specialist access mean generalist staff rely on manual tools that are time‑consuming and inconsistently applied. This project addresses these challenges by digitising an evidence‑based Palliative Care Assessment Toolkit (PCAT) into an AI‑enabled app that supports earlier, more consistent identification of residents and clients who may be approaching end of life.
Brief description of the opportunity: Partner organisations will trial and evaluate the newly developed AI‑enabled PCAT tool following its April release. The tool guides staff through six clinical domains, generates care recommendations, and provides dashboards that track symptom progression and risk levels. Providers will nominate staff for a short (30–60 min) training session, use the app with approximately 15–20 residents or clients over a three‑month period, and participate in a feedback interview or focus group. The app is free to use and ethically approved, with de‑identified data retained for research.
Benefit to the aged care provider: Partners gain access to a no‑cost, AI‑enabled decision support tool, training for staff, improved confidence in recognising palliative care needs, and the opportunity to shape a scalable national resource.
Email Reference: AI powered Digital Oral Health Screening
Partner Seeking: Residential aged care or home care providers — urban, regional or rural, with a focus on Queensland, but open Australia-wide.
To partner with: Technology provider/researcher
Problem to be solved: Aged care providers must comply with the new oral health standard 5.5.7 which requires:
- Facilitating access to oral health assessments by a dentist or oral health practitioner at the commencement of care, regularly, and when required.
- Monitoring and responding to deterioration in oral health.
- Assisting with daily oral hygiene needs.
The challenge is significant because dental services for older persons are not funded as part of aged care, home care, or Medicare. Public dental waiting lists can be up to two years, making it difficult for providers to meet the new standard if residents cannot afford or access private dental services.
Brief description of the opportunity: The aged care provider will trial a web application, accessible via smartphone, that enables non-dental and non-nursing personnel to conduct oral health screenings. After obtaining consent and capturing 3–5 images of the resident’s mouth, teeth, gums, and dentures, an AI-driven oral health report is generated. This report is reviewed by a registered dentist or oral health practitioner.
The solution provides:
- Screening for dental diseases and denture condition.
- Oral health risk analysis (green, amber and red warnings).
- Personalised oral hygiene recommendations and product suggestions.
- Referrals for dental treatment.
- Aggregated summary reports for organisations, useful as baseline data for future comparison.
Benefit to the aged care provider:
- Access to the latest digital oral health screening tool.
- Upskilling of staff in oral health care and screening.
- Education for residents and family members.
- Improved oral health policies and procedures.
- Ability to provide best-practice, person-centred oral health care and meet the new oral health standard 5.5.7.
Email Reference: Aged Care Risk and Compliance Platform
Partner Seeking: Aged care providers — residential, home care, or mixed providers across Australia, with a focus on South Australia and Victoria, but open Australia-wide.
To partner with: Technology provider
Problem to be solved: Aged care providers are struggling to meet strengthened regulatory requirements due to inefficient and fragmented systems. Current processes create excessive administrative burden, manual compliance tasks, and error-prone workforce credentialing. This diverts time and resources away from delivering quality care.
Governance gaps and lack of real-time visibility expose boards and executives to compliance risks and heightened personal accountability. Additionally, workforce turnover and disengagement are exacerbated by outdated, inefficient systems, further impacting service delivery and organisational resilience.
Brief description of the opportunity: Partners will trial the platform to test automated Serious Incident Response Scheme (SIRS) reporting with voice‑enabled incident capture and pre‑populated submissions to the Aged Care Quality and Safety Commission (ACQSC). This should reduce compliance administration and improve reporting accuracy.
Real‑time workforce credential verification will be enabled with the Australian Health Practitioner Regulation Agency, National Disability Insurance Scheme and Working with Children Checks, with automated alerts to close manual gaps. Relevant staff will co‑design continuous improvement workflows linking incidents to actions, CI (Critical Infrastructure) registers and board dashboards, producing defensible, real‑time governance evidence.
Benefit to the aged care provider:
- Direct influence on the development and customisation of a sector-specific compliance platform.
- Substantially subsidised pilot pricing (approximately 50% off standard implementation and first-year subscription costs).
- White-glove implementation support and ongoing advisory relationship as a founding partner.
Other notable benefits for the partner organisation include:
- Operational improvements: up to 70% reduction in compliance administration time, faster incident reporting, and always audit-ready.
- Strategic positioning: early adopter advantage, case study participation, and reference customer status.
- Governance and compliance uplift: real-time dashboards, automated credential checks, and evidence-based reporting.
- Workforce benefits: tools that support staff, improve engagement, and reduce turnover risk.
Email Reference: Co-designing a Next-Generation Data Platform
Partner Seeking: Home care providers; Australia-wide
To partner with: Researchers developing technology solution
Problem to be solved: Fragmented data systems and interoperability gaps across health and aged care services delay access to accurate information. This contributes to prolonged hospital stays, unsafe discharges and inefficient care transitions. These coordination failures—highlighted by the Royal Commission —leave older Australians and people with disability waiting months or years for in-home care and housing modifications.
Brief description of the opportunity: This is a collaborative co-design opportunity for aged care providers to shape a next-generation data environment. Partners will help define platform features, workflows, and interfaces, and have the option to test both the initial beta and updated versions in real-world settings. Aged care staff are initially required to participate in co-design workshops (approximately 2 hours). Follow up opportunities would include trialling the beta version in operational workflows, providing feedback and accessing co-design data and research outputs.
The software solution integrates LiDAR scanning, AI engines, blockchain technology, dashboards, and compliance tools to streamline coordination, reduce delays, and improve the safety and wellbeing of aged care participants. The platform securely centralises aged care data, automates insights, and ensures trust and traceability through blockchain-backed audit trails.
Benefit to the aged care provider: Participating providers will receive free access to the platform during its development phase, with the opportunity to actively influence the design of a solution tailored to aged care workflows. By engaging in co-design and piloting, partners can help improve data-driven decision-making and care coordination, while enhancing privacy and compliance through blockchain-backed audit trails. This collaboration also supports ethical and inclusive technology development, and contributes to reducing waste, wait times, and systemic barriers across the aged care sector.
There are currently no opportunities listed in this category.