Partnership Opportunities

Opportunities are listed newest first.

Email Reference: Communication Tools for Strengthening Person-Centred Care 

Partner Seeking: Residential aged care providers (NSW only) 

To partner with: Technology provider 

Problem to be solved: Aged care workers regularly support residents who face significant communication barriers, including language differences, comprehension challenges (e.g. dementia, delirium, hearing loss, aphasia) and difficulties with expression. These barriers reduce care quality, compromise informed consent, increase preventable incidents such as falls and medication errors, and create inefficiencies that contribute to staff stress and burnout. 

The issue is widespread in Australia — more than 30% of residents come from culturally and linguistically diverse backgrounds, over 50% experience cognitive impairment, and up to 75% have hearing loss. The strengthened Aged Care Quality Standards emphasise communication access and person‑centred care — which is difficult without tools designed specifically for complex communication needs. 

Solution to be trialled: The proposed technology directly addresses communication challenges by enabling fast, accurate, multi‑modal communication support that can be adapted to an individual resident’s needs, enhancing safety, autonomy and care delivery. 

Brief description of the opportunity: The partnership will involve co‑design and pilot testing of a purpose‑built communication support software designed for aged care workers. The technology provides professionally verified phrases and multi‑modal outputs (audio, text, visual), and is optimised for frontline use with strict privacy, reliability and offline capability.  

Over an 8–12-week period (flexible start), the partner organisation will: 

• Trial the software with selected staff and residents across varied communication needs. 
• Provide structured feedback through surveys, focus groups and workflow observations. 
• Collaborate in iterative design improvements based on frontline insights. 
• Participate optionally in a formal research component with potential academic support. 

This pilot aims to validate usability, accessibility, workflow integration and overall effectiveness, supporting readiness for broader sector adoption. 

Benefit to the aged care provider:  

• Early access to an innovative communication technology before market release. 

• Significantly discounted pricing upon MVP (Minimal Viable Product) launch. 

• Direct input into co‑design to ensure the solution fits real operational needs. 
• Potential co‑authorship on research publications. 
• Acknowledgement in‑app as a pilot innovation partner. 
• Improved staff–resident communication, enhancing safety, workflow, satisfaction and alignment with revised Aged Care Standards. 
• A privacy‑safe, offline‑capable tool architected specifically for complex communication environments, developed by clinicians with aged care experience. 

Email Reference: Translation Solutions for Inclusive Aged Care 

Partner Seeking: Residential aged care provider  

To partner with: Research organisation/technology provider 

Problem to be solved: Communication inequity is a lived experience for residents from Culturally and Linguistically Diverse (CALD) communities in aged care, particularly those living with dementia, stroke, or cognitive impairment who experience language regression and cannot communicate basic needs during daily care interactions. 

Brief description of the opportunity: A 12-month partnership to co-design and trial validated translation technology, starting with a flexible, small-scale micro-trial. The initial trial would run for approximately four weeks and involve a small group of staff (around 3 to 6 across mixed roles) supporting consenting CALD residents. The translation earbuds would be worn by staff during every day, low-risk interactions to improve communication. Support includes provision of devices, onboarding, training, and evaluation. Ethics approval will be required, and all necessary processes will be managed in collaboration with the partner site. The model includes workforce training, consent pathways, privacy safeguards, and escalation rules to complement interpreters rather than replace them. 

Benefit to the aged care provider:  

• Early access to translation earbud technology and a ready-to-use, culturally safe implementation model. 

• Improved communication with CALD residents, reducing misunderstandings and distress. 
• Enhanced staff confidence and retention. 
• Opportunity to lead sector innovation, generate practical resources, and produce evaluation findings for quality improvement and accreditation. 
• Free technology and support for future funding bids. 

Email Reference: AI powered Digital Oral Health Screening 

Partner Seeking: Residential aged care or home care providers — urban, regional or rural, with a focus on Queensland, but open to all states/territories 

To partner with: Technology provider/researcher 

Problem to be solved: Aged care providers must comply with the new oral health standard 5.5.7 which requires: 

• Facilitating access to oral health assessments by a dentist or oral health practitioner at the commencement of care, regularly, and when required.
• Monitoring and responding to deterioration in oral health.
• Assisting with daily oral hygiene needs. 

The challenge is significant because dental services for older persons are not funded as part of aged care, home care, or Medicare. Public dental waiting lists can be up to two years, making it difficult for providers to meet the new standard if residents cannot afford or access private dental services. 

Brief description of the opportunity:  The aged care provider will trial a web application, accessible via smartphone, that enables non-dental and non-nursing personnel to conduct oral health screenings. After obtaining consent and capturing 3–5 images of the resident’s mouth, teeth, gums, and dentures, an AI-driven oral health report is generated. This report is reviewed by a registered dentist or oral health practitioner.  

The solution provides: 

• Screening for dental diseases and denture condition.
• Oral health risk analysis (green, amber and red warnings).
• Personalised oral hygiene recommendations and product suggestions.
• Referrals for dental treatment.
• Aggregated summary reports for organisations, useful as baseline data for future comparison. 

Benefit to the aged care provider:  

• Access to the latest digital oral health screening tool.
• Upskilling of staff in oral health care and screening.
• Education for residents and family members.
• Improved oral health policies and procedures.
• Ability to provide best-practice, person-centred oral health care and meet the new oral health standard 5.5.7. 

Email Reference: Collaborative Falls Prevention Initiative for Residential Aged Care Providers  

Partner Seeking: Residential aged care provider in southern Western Australia 

To partner with: Research organisation 

Problem to be solved: Challenges exist for providers in developing staff awareness and skills to support residents living with cognitive impairment and experiencing recurrent falls within residential aged care facilities. Implementation of evidence-based falls prevention programs for people living with cognitive impairments requires specific expertise.  

Brief description of the opportunity: We aim to partner with aged care providers to co-design a falls prevention program tailored to the provider’s context and residents’ needs. The project will engage staff, residents with cognitive impairment, carers, and family members to create a sustainable, evidence-based intervention that addresses barriers to implementation and supports translation of best-practice guidelines. 

The project will be led by research staff who will use co-design workshops and surveys to support a site-based project champion. The project champion would be required to commit approximately 1.5 hours per week to support the project team. The project is expected to commence in September 2026 and run for 18 months.  

Following the program development, there will be a period of implementation which will include site staff and residents. The research team is in the process of applying for grants to support the project and these funds would support the provider’s staff involvement. 

Benefit to the aged care provider:  

• Access to a bespoke falls prevention program designed for the provider.
• Training and education for staff and local champions.
• Insights into barriers and facilitators for implementation.
• Opportunity to document activities as a quality improvement project aligned with strengthened aged care quality standards and Falls Prevention guidelines.
• Ongoing support for evaluation and implementation. 

Email Reference: Aged Care Risk and Compliance Platform 

Partner Seeking: Aged care providers — residential, home care, or mixed providers across Australia, with a focus on South Australia and Victoria, but open to all states/territories. 

To partner with: Technology provider 

Problem to be solved: Aged care providers are struggling to meet strengthened regulatory requirements due to inefficient and fragmented systems. Current processes create excessive administrative burden, manual compliance tasks, and error-prone workforce credentialing. This diverts time and resources away from delivering quality care.  

Governance gaps and lack of real-time visibility expose boards and executives to compliance risks and heightened personal accountability. Additionally, workforce turnover and disengagement are exacerbated by outdated, inefficient systems, further impacting service delivery and organisational resilience. 

Brief description of the opportunity: Partners will trial the platform to test automated Serious Incident Response Scheme (SIRS) reporting with voice‑enabled incident capture and pre‑populated submissions to the Aged Care Quality and Safety Commission (ACQSC). This should reduce compliance administration and improve reporting accuracy.  

Real‑time workforce credential verification will be enabled with the Australian Health Practitioner Regulation Agency, National Disability Insurance Scheme and Working with Children Checks, with automated alerts to close manual gaps. Relevant staff will co‑design continuous improvement workflows linking incidents to actions, CI (Critical Infrastructure) registers and board dashboards, producing defensible, real‑time governance evidence. 

Benefit to the aged care provider:  

• Direct influence on the development and customisation of a sector-specific compliance platform.
• Substantially subsidised pilot pricing (approximately 50% off standard implementation and first-year subscription costs).
• White-glove implementation support and ongoing advisory relationship as a founding partner.  

Other notable benefits for the partner organisation include:  

• Operational improvements: up to 70% reduction in compliance administration time, faster incident reporting, and always audit-ready.
• Strategic positioning: early adopter advantage, case study participation, and reference customer status.
• Governance and compliance uplift: real-time dashboards, automated credential checks, and evidence-based reporting.
• Workforce benefits: tools that support staff, improve engagement, and reduce turnover risk. 

Email Reference: End-to-End Integrated AI Platform for the Strengthened Aged Care Quality Standards

Partner Seeking: Residential aged care providers (ideally in Victoria, but open to all states and territories) 

To partner with: Technology provider 

Problem to be solved: Aged care providers face growing compliance risks due to fragmented systems and complex policies. Staff must apply 137 actions under the strengthened Aged Care Quality Standards, but guidance is often delayed or inconsistent. Public AI tools without governance add privacy and regulatory risks.  

Solution to be trialled: The proposed solution securely integrates with key aged care systems to deliver real-time, standards-aligned guidance. The pilot will test how mapped evidence, permission-based AI, and live dashboards can embed compliance into daily practice, reduce audit prep, and boost staff confidence — while maintaining privacy and security. 

Brief description of the opportunity: This partnership will pilot a secure, AI compliance assistant, directly “on the floor” in live care environments.  Partners will play an active role in testing, providing feedback, and shaping the solution to meet real-world needs. Up to 5 users will trial the AI solution with organisational configuration and guardrails, policy ingestion and standards alignment provided by the vendor. 

The trial will run for 6 months and include user onboarding and training and go-live support, with nominated users participating in feedback interviews. 

Email Reference: Next-generation oral health compliance framework  

Partner Seeking: Residential aged care providers based in VIC 

To partner with: Research provider and industry partners  

Solution to be trialled: Co-design and pilot an evidence-based oral health compliance model that improves resident outcomes and strengthens audit readiness in Victorian aged care facilities.  

Brief description of the opportunity: Oral health is often overlooked in aged care, despite its critical impact on nutrition, comfort, communication, and overall wellbeing. Residents with neurodegenerative conditions face unique challenges including swallowing difficulties, medication-related dry mouth, reduced dexterity, and behavioural resistance. These make daily oral hygiene complex. The 2025 Aged Care Quality Standards (Standard 5–5.7) require oral health integration, yet most providers lack the tools and resources to meet these requirements.  

We are trialling: 

• AI-enabled dashboard for monitoring oral health outcomes.
• Accredited education modules and multilingual training resources.
• Personalised oral care kits and preventive treatment strategies.
• Telehealth consultations for early intervention. 

Benefit to the aged care provider:  

• Enhanced workforce capability through training and education. Improved oral health outcomes for residents, reducing complications like pain, infection, and aspiration pneumonia.
• Strengthened compliance with Aged Care Quality Standards (2025), particularly Standard 5 (Oral Health).
• Opportunity to co-design and trial innovative solutions that integrate oral health into holistic care. 

Email Reference: Privacy-Preserving Fall Detection

Partner Seeking: Residential aged care provider, located in NSW / VIC / WA / QLD

To partner with: Technology provider

Problem to be solved: Falls are one of the most pressing challenges in residential aged care. Falls amongst residents are a frequent concern, often leading to injuries that require treatment, documentation and additional care. These incidents can also result in considerable costs for providers. Existing fall detection tools such as mats, sensors and wearables often produce high numbers of false alarms, adding to nurse fatigue and unnecessary callouts. This contributes to staff inefficiency, higher turnover, and reliance on costly agency staff. 

The Aged Care Quality and Safety Commission requires detailed reporting of falls incidents, with incomplete or inaccurate data exposing providers to regulatory and reputational risk.

Solution to be trialled: A privacy-preserving, 24/7 contactless monitoring solution that helps staff predict and prevent falls before they occur. The system uses thermal imaging and AI to detect bed-exit intent and send proactive alerts to staff. The system has been successfully deployed in Singapore across 1,000+ hospital beds, with clinically validated outcomes including a 40% reduction in falls and 300+ nursing minutes saved per ward, per day.

Key features include:

• Proactive alerts before (not after) a fall occurs
• Privacy-first design (thermal, non-identifiable imaging)
• Playback function to review near misses, train staff and understand behaviour patterns
• Cloud-based dashboard for monitoring high-risk residents

Brief description of the opportunity: The technology partner will deploy up to 4 devices at the partner organisation’s facility, covering the cost of device installation, including electrical and IT infrastructure. They will also manage logistics, setup and removal at the end of the trial. The trial will run for 2-3 months, with staff training and ongoing support provided. Feedback will be collected through structured surveys, staff debrief sessions and resident/family interviews to capture both quantitative and qualitative perspectives.

Benefit to the aged care provider: 

• $20,000+ AUD worth of devices, infrastructure and service provided free-of-charge during the trial.
• Potential for reduced fall incidents and staff workload during trial period. Opportunity to co-design and localise features based on real-world usage.
• Priority access to future product iterations and discounted rollout pricing.
• Recognition as an innovation partner in public reports and media.

Email reference: Staffing Management and Compliance Platform

Partner Seeking: Residential aged care provider; any state or territory within Australia

To partner with: Technology provider

Problem to be solved: Under the new Aged Care Act, ensuring organisation-wide compliance requires facilities to have this information stored on site as proof. Non-compliance can incur severe penalties. The platform for trial aims to reduce administrative burden and operational inefficiency caused by manual processes. It also improves visibility and control over agency workforce costs and care minute tracking.

Solution to be trialled: The partnership involves a collaborative rollout of a digital platform, where the provider will use the system to communicate and allocate shifts to their existing panel of agencies. The provider will pilot and co-design the platform, retaining full control/customisation of compliance standards, tier agencies, and selection of which agency partners are onboarded. 

A key feature to be piloted is “agency approval”, allowing the provider to prioritise internal staff before engaging agency workers. The project will include a case study to demonstrate how this feature can reduce spending and improve workforce management, with a focus on seamless integration to ensure uninterrupted staffing and resident safety.

Benefit to the aged care provider: This trial provides free access to a proven compliance and management platform. Integration of the platform can mitigate the risk of non-compliance and associated penalties.

Partner organisation/s have an opportunity to pilot and co-design a compliant Aged Care Labour Hire and agency workforce management system tailored for residential aged care. This direct collaboration opportunity ensures your organisation can efficiently manage its labour hire panel and meet the new Aged Care Act compliance standards from day one.

Partnering organisation/s have strategic influence on platform development and sector innovation and will be provided comprehensive support, including onboarding and change management throughout the trial. 

Email reference: 3D holographic human companions

Seeking: Residential care providers, Australia-wide 

To partner with: Technology provider

Problem to be solved: The issue of social isolation and workforce shortages in aged care is significant in the current Australian aged care sector. Australia’s ageing population is growing rapidly, with demand for aged care services projected to outpace the available workforce. At the same time, residents are experiencing rising levels of loneliness, which has been directly linked to poor physical health, reduced mental wellbeing, and higher care needs.

Solution to be trialled: An Australian technology provider is exploring the use of holographic human technology to transform the aged care experience. The project aims to co-design and pilot digital human companions that provide emotional support, conversation, and engagement for older Australians, while also offering practical assistance such as reminders, wellbeing check-ins, and access to multilingual support. By combining 3D holographic visuals with AI-driven interaction, this innovation will deliver a more immersive, human-like presence than traditional screens or voice assistants. 

Brief description of the opportunity:

1. Co-design and gather feedback from staff, residents, and their families to finesse the tone and content of the holographic human persona.
2. Test and trial the technology in residential aged care settings to measure engagement.
3. Support learning models and data collection.

Benefit to the aged care provider: 

1. Advantage of early adoption. This product is new to aged care, but the technology is proven in other contexts. The trial positions the aged care provider as an innovative leader, attracting funding and appeal from the broader community.
2. Enhanced resident experience, demonstrating commitment to innovative care models.
3. Operational efficiency, reducing staff workload and freeing up staff to focus on high value and personal care activities.
4. Bolstering brand and reputation with an opportunity to showcase the trial as a case study.
5. Pathway to scalable adoption and subsidised pricing post pilot.

Email reference: Operationalising Oral Health Compliance

Seeking: Residential care provider located in Sydney

To partner with: Oral health/Training and Technology Provider

Problem to be solved: Poor oral hygiene is a known, modifiable risk factor for aspiration pneumonia - the second leading cause of death in aged care. Without structured training, clinical monitoring, and audit ready documentation, facilities are at risk of non-compliance and residents are at risk of harm.  

Solution to be tested/trialled/ piloted: We propose piloting an evidence-based structured oral health model combining workforce training, monthly Oral Health Therapist (OHT) visits, and a compliance tracking SaaS platform. 

Brief description of the opportunity: The pilot site(s) will trial the platform and provide feedback to assist in the development, explore the application of the evidence-based assessment tools such as ROAG and Oral-5 within facility staffing models. The partner aged care provider will pilot a 3–6-month implementation of the digital oral health compliance platform within their facility. Care staff will receive one full-day hands-on oral care practical workshop and residents will receive monthly oral health therapist clinical rounds. The staff receive training in data collection to evaluate the platform’s effectiveness.

The benefit to the aged care provider: The platform supports compliance with Aged Care Quality Standards, helping the providers be audit-ready for the Aged Care Commission. It also aims to reduce hospitalizations and febrile days related to aspiration pneumonia, ultimately lowering care costs and improving outcomes for residents. This pilot provides subsidised access to the program and the opportunity to co-design and shape the platform to suit frontline workflows.

Email Reference: AI powered Digital Oral Health Screening 

Partner Seeking: Residential aged care or home care providers — urban, regional or rural, with a focus on Queensland, but open to all states/territories 

To partner with: Technology provider/researcher 

Problem to be solved: Aged care providers must comply with the new oral health standard 5.5.7 which requires: 

• Facilitating access to oral health assessments by a dentist or oral health practitioner at the commencement of care, regularly, and when required.
• Monitoring and responding to deterioration in oral health.
• Assisting with daily oral hygiene needs. 

The challenge is significant because dental services for older persons are not funded as part of aged care, home care, or Medicare. Public dental waiting lists can be up to two years, making it difficult for providers to meet the new standard if residents cannot afford or access private dental services. 

Brief description of the opportunity:  The aged care provider will trial a web application, accessible via smartphone, that enables non-dental and non-nursing personnel to conduct oral health screenings. After obtaining consent and capturing 3–5 images of the resident’s mouth, teeth, gums, and dentures, an AI-driven oral health report is generated. This report is reviewed by a registered dentist or oral health practitioner.  

The solution provides: 

• Screening for dental diseases and denture condition.
• Oral health risk analysis (green, amber and red warnings).
• Personalised oral hygiene recommendations and product suggestions.
• Referrals for dental treatment.
• Aggregated summary reports for organisations, useful as baseline data for future comparison. 

Benefit to the aged care provider:  

• Access to the latest digital oral health screening tool.
• Upskilling of staff in oral health care and screening.
• Education for residents and family members.
• Improved oral health policies and procedures.
• Ability to provide best-practice, person-centred oral health care and meet the new oral health standard 5.5.7.

Email Reference: Aged Care Risk and Compliance Platform 

Partner Seeking: Aged care providers — residential, home care, or mixed providers across Australia, with a focus on South Australia and Victoria, but open to all states/territories. 

To partner with: Technology provider 

Problem to be solved: Aged care providers are struggling to meet strengthened regulatory requirements due to inefficient and fragmented systems. Current processes create excessive administrative burden, manual compliance tasks, and error-prone workforce credentialing. This diverts time and resources away from delivering quality care.  

Governance gaps and lack of real-time visibility expose boards and executives to compliance risks and heightened personal accountability. Additionally, workforce turnover and disengagement are exacerbated by outdated, inefficient systems, further impacting service delivery and organisational resilience. 

Brief description of the opportunity: Partners will trial the platform to test automated Serious Incident Response Scheme (SIRS) reporting with voice‑enabled incident capture and pre‑populated submissions to the Aged Care Quality and Safety Commission (ACQSC). This should reduce compliance administration and improve reporting accuracy.  

Real‑time workforce credential verification will be enabled with the Australian Health Practitioner Regulation Agency, National Disability Insurance Scheme and Working with Children Checks, with automated alerts to close manual gaps. Relevant staff will co‑design continuous improvement workflows linking incidents to actions, CI (Critical Infrastructure) registers and board dashboards, producing defensible, real‑time governance evidence. 

Benefit to the aged care provider:  

• Direct influence on the development and customisation of a sector-specific compliance platform.
• Substantially subsidised pilot pricing (approximately 50% off standard implementation and first-year subscription costs).
• White-glove implementation support and ongoing advisory relationship as a founding partner.  

Other notable benefits for the partner organisation include:  

• Operational improvements: up to 70% reduction in compliance administration time, faster incident reporting, and always audit-ready.
• Strategic positioning: early adopter advantage, case study participation, and reference customer status.
• Governance and compliance uplift: real-time dashboards, automated credential checks, and evidence-based reporting.
• Workforce benefits: tools that support staff, improve engagement, and reduce turnover risk. 

Email Reference: Co-designing a Next-Generation Data Platform for Aged Care 

Partner Seeking: Home care providers; any state or territory within Australia

To partner with: Researchers developing technology solution

Problem to be solved: Fragmented data systems and interoperability gaps across health and aged care services delay access to accurate information. This contributes to prolonged hospital stays, unsafe discharges and inefficient care transitions. These coordination failures—highlighted by the Royal Commission —leave older Australians and people with disability waiting months or years for in-home care and housing modifications.

Brief description of the opportunity: This is a collaborative co-design opportunity for aged care providers to shape a next-generation data environment. Partners will help define platform features, workflows, and interfaces, and have the option to test both the initial beta and updated versions in real-world settings. Aged care staff are initially required to participate in co-design workshops (approximately 2 hours). Follow up opportunities would include trialling the beta version in operational workflows, providing feedback and accessing co-design data and research outputs.

The software solution integrates LiDAR scanning, AI engines, blockchain technology, dashboards, and compliance tools to streamline coordination, reduce delays, and improve the safety and wellbeing of aged care participants. The platform securely centralises aged care data, automates insights, and ensures trust and traceability through blockchain-backed audit trails.

Benefit to the aged care provider: Participating providers will receive free access to the platform during its development phase, with the opportunity to actively influence the design of a solution tailored to aged care workflows. By engaging in co-design and piloting, partners can help improve data-driven decision-making and care coordination, while enhancing privacy and compliance through blockchain-backed audit trails. This collaboration also supports ethical and inclusive technology development, and contributes to reducing waste, wait times, and systemic barriers across the aged care sector.

Email reference: Provider driven e-commerce food stores

Partner Seeking: Home care providers in SA

To partner with: Technology provider

Problem to be solved: Australia’s grocery supply chain is controlled by a few supermarket giants and entrenched brands. Due to this, thousands of small producers and independent retailers are locked out, supplier margins are squeezed, innovation is stifled, and consumers – including older people – are left with less choice and little pricing transparency. The impacts include a lack of choice and a lack of local options.

Brief description of the opportunity: A turn-key food e-commerce store allowing providers to offer their home care clients curated products. The technology provider is the marketplace, fulfilment and delivery partner. The technology provider is seeking home care providers that are needing a food consolidation solution. 

The home care provider/s would be involved in co-design and consultation activities. This includes focus groups to understand their clients' needs, ordering requirements, delivery requirements, food options and more. During these focus groups, the technology provider will demonstrate the ordering platform, explain how the delivery works and showcase some of the products. 

Benefit to the aged care provider: A centralised food ordering solution that manages supplier induction and more. Participating home care provider/s will have access to a turn-key e-commerce store fee-free for the first 12 months. This platform can also be used as an employee incentive, offering subsidised food products delivered to either the workplace or home. The purchase is at genuine wholesale prices meaning each dollar spent on this platform for employees goes further than traditional employee benefit vendors.

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