Solutions for aged care services
Are you looking for innovative ideas and solutions to existing aged care issues and problems? Are you looking for sector leading, exciting projects that can target your organisations needs and improve the quality of care you provide? Do you foresee future issues and want to get ahead? Take a look at our Partnership Noticeboard or send us an enquiry to book in for an initial conversation. If we know the issues you’re facing, we can keep you in mind when meeting with companies and businesses with potential solutions.
To learn more about an opportunity, click on the email reference and the Aged Care Incubator team will get back to you with more information.
Partnership Noticeboard
Opportunities are listed newest first.
Email reference: Staffing Management and Compliance Platform
Partner Seeking: Residential aged care provider; any state or territory within Australia
To partner with: Technology provider
Problem to be solved: Under the new Aged Care Act, ensuring organisation-wide compliance requires facilities to have this information stored on site as proof. Non-compliance can incur severe penalties. The platform for trial aims to reduce administrative burden and operational inefficiency caused by manual processes. It also improves visibility and control over agency workforce costs and care minute tracking.
Solution to be trialled: The partnership involves a collaborative rollout of a digital platform, where the provider will use the system to communicate and allocate shifts to their existing panel of agencies. The provider will pilot and co-design the platform, retaining full control/customisation of compliance standards, tier agencies, and selection of which agency partners are onboarded.
A key feature to be piloted is “agency approval”, allowing the provider to prioritise internal staff before engaging agency workers. The project will include a case study to demonstrate how this feature can reduce spending and improve workforce management, with a focus on seamless integration to ensure uninterrupted staffing and resident safety.
Benefit to the aged care provider: This trial provides free access to a proven compliance and management platform. Integration of the platform can mitigate the risk of non-compliance and associated penalties. Partnering organisation/s have strategic influence on platform development and sector innovation and will be provided comprehensive support, including onboarding and change management throughout the trial.
Email reference: AI assisted clinical documentation suite
Partner Seeking: Residential and/or home care providers, any state or territory within Australia
To partner with: Allied Health/Technology provider
Problem to be solved: Workers in aged care often face overwhelming administrative tasks, from writing notes and reports to manually entering resident information into systems, which consumes valuable time. These burdens contribute to burnout, inefficiency, and staff turnover while reducing time spent with clients/residents. The technology provider has experience in occupational therapy and providing community allied health services, which led to the development of a flexible platform that responds to the needs of the organisation.
AI Note Scribe and AI Report Writing address these challenges and cuts clinical documentation to minutes while ensuring accuracy and compliance. The workflow within the platform can also streamline scheduling, rostering, and data entry, reduce errors and save time.
Brief description of the opportunity: The pilot is to test the software with aged care workers including nurses, allied health and primary care staff. The intended project is to collaborate closely with residential and home care providers to better understand their specific challenges and test tailored AI solutions.
At the beginning healthcare workers — whether nurses, allied health professionals or primary care staff — are invited to take part in a brief phone call. This will provide a deeper understanding of the unique issues and priorities within their organisation, rather than applying a one-size-fits-all approach. Based on these conversations, access to appropriate tools from the suite will be provided.
Each partner organisation will trial the tools most relevant to their needs with the goal of evaluating how these solutions improve efficiency, reduce burnout, and address the distinct concerns across different aged care settings. At the close of the trial, partner organisations will provide feedback on their experience, including any suggestions for future development and their organisational needs.
Benefit to the aged care provider: Opportunity for the partner organisations to co-design and tailor the system to their needs. Access to the technology will be free until the official product launch. Partner organisations can curate features most relevant to their challenges, whether it is AI report writing, electronic health records and booking, or the multifaceted health care lounge.
Email reference: Communication competency improvement
Partner Seeking: Residential and/or home care providers, any state or territory within Australia
To partner with: Technology provider
Problem to be solved: Workforce communication incompetency affects staff retention, resident/client safety, care quality and operational efficiency. Currently, it is costing the sector an estimated 1 billion per year. Skilled migrant workers are the backbone of the aged care industry and investment in their communication competency will have a positive effect across the sector.
Solution to be trialled: A technology platform and co-designed workshops to refine spoken English clarity and confidence to improve workplace communication. The service focusses on communication competency through linguistic refinement. Instead of translation services, the focus is on language competency; particularly listening and speaking skills for English as a Second Language (ESL) learners.
Brief description of the opportunity: Staff with English as a second language would pilot the technology and participate in workshops in their organisation to improve their clarity and confidence in English. The pilot runs for approximately 6 weeks and includes access to the platform, weekly workshops, reports and feedback sessions. In partnership with the organisation, the trial aims to target the on-the-job language needs and deliver workshops to refine individual learning goals.
Benefit to the aged care provider: The partner organisation will gain access to the platform and workshops at a discounted rate as early adopters. Their teams will benefit from improved English language skills, positively effecting care quality. This investment and focus on their staff may position the partner organisation as an employer of choice. With improved communication competency, the organisation may boost its staff retention overall and operational compliance.
Email reference: 3D holographic human companions
Seeking: Residential care providers, Australia-wide
To partner with: Technology provider
Problem to be solved: The issue of social isolation and workforce shortages in aged care is significant in the current Australian aged care sector. Australia’s ageing population is growing rapidly, with demand for aged care services projected to outpace the available workforce. At the same time, residents are experiencing rising levels of loneliness, which has been directly linked to poor physical health, reduced mental wellbeing, and higher care needs.
Solution to be trialled: An Australian technology provider is exploring the use of holographic human technology to transform the aged care experience. The project aims to co-design and pilot digital human companions that provide emotional support, conversation, and engagement for older Australians, while also offering practical assistance such as reminders, wellbeing check-ins, and access to multilingual support. By combining 3D holographic visuals with AI-driven interaction, this innovation will deliver a more immersive, human-like presence than traditional screens or voice assistants.
Brief description of the opportunity:
- Co-design and gather feedback from staff, residents, and their families to finesse the tone and content of the holographic human persona.
- Test and trial the technology in residential aged care settings to measure engagement.
- Support learning models and data collection.
Benefit to the aged care provider:
- Advantage of early adoption. This product is new to aged care, but the technology is proven in other contexts. The trial positions the aged care provider as an innovative leader, attracting funding and appeal from the broader community.
- Enhanced resident experience, demonstrating commitment to innovative care models.
- Operational efficiency, reducing staff workload and freeing up staff to focus on high value and personal care activities.
- Bolstering brand and reputation with an opportunity to showcase the trial as a case study.
- Pathway to scalable adoption and subsidised pricing post pilot.
Email reference: Operationalising Oral Health Compliance
Seeking: Residential care provider located in Sydney
To partner with: Oral health/Training and Technology Provider
Problem to be solved: Poor oral hygiene is a known, modifiable risk factor for aspiration pneumonia - the second leading cause of death in aged care. Without structured training, clinical monitoring, and audit ready documentation, facilities are at risk of non-compliance and residents are at risk of harm.
Solution to be tested/trialled/ piloted: We propose piloting an evidence-based structured oral health model combining workforce training, monthly Oral Health Therapist (OHT) visits, and a compliance tracking SaaS platform.
Brief description of the opportunity: The pilot site(s) will trial the platform and provide feedback to assist in the development, explore the application of the evidence-based assessment tools such as ROAG and Oral-5 within facility staffing models. The partner aged care provider will pilot a 3–6-month implementation of the digital oral health compliance platform within their facility. Care staff will receive one full-day hands-on oral care practical workshop and residents will receive monthly oral health therapist clinical rounds. The staff receive training in data collection to evaluate the platform’s effectiveness.
The benefit to the aged care provider: The platform supports compliance with Aged Care Quality Standards, helping the providers be audit-ready for the Aged Care Commission. It also aims to reduce hospitalizations and febrile days related to aspiration pneumonia, ultimately lowering care costs and improving outcomes for residents. This pilot provides subsidised access to the program and the opportunity to co-design and shape the platform to suit frontline workflows.
Email reference: Provider driven e-commerce food stores
Partner Seeking: Home care providers in SA
To partner with: Technology provider
Problem to be solved: Australia’s grocery supply chain is controlled by a few supermarket giants and entrenched brands. Due to this, thousands of small producers and independent retailers are locked out, supplier margins are squeezed, innovation is stifled, and consumers – including older people – are left with less choice and little pricing transparency. The impacts include a lack of choice and a lack of local options.
Brief description of the opportunity: A turn-key food e-commerce store allowing providers to offer their home care clients curated products. The technology provider is the marketplace, fulfilment and delivery partner. The technology provider is seeking home care providers that are needing a food consolidation solution.
The home care provider/s would be involved in co-design and consultation activities. This includes focus groups to understand their clients' needs, ordering requirements, delivery requirements, food options and more. During these focus groups, the technology provider will demonstrate the ordering platform, explain how the delivery works and showcase some of the products.
Benefit to the aged care provider: A centralised food ordering solution that manages supplier induction and more. Participating home care provider/s will have access to a turn-key e-commerce store fee-free for the first 12 months. This platform can also be used as an employee incentive, offering subsidised food products delivered to either the workplace or home. The purchase is at genuine wholesale prices meaning each dollar spent on this platform for employees goes further than traditional employee benefit vendors.
Email reference: AI assisted clinical documentation suite
Partner Seeking: Residential and/or home care providers, any state or territory within Australia
To partner with: Allied Health/Technology provider
Problem to be solved: Workers in aged care often face overwhelming administrative tasks, from writing notes and reports to manually entering resident information into systems, which consumes valuable time. These burdens contribute to burnout, inefficiency, and staff turnover while reducing time spent with clients/residents. The technology provider has experience in occupational therapy and providing community allied health services, which led to the development of a flexible platform that responds to the needs of the organisation.
AI Note Scribe and AI Report Writing address these challenges and cuts clinical documentation to minutes while ensuring accuracy and compliance. The workflow within the platform can also streamline scheduling, rostering, and data entry, reduce errors and save time.
Brief description of the opportunity: The pilot is to test the software with aged care workers including nurses, allied health and primary care staff. The intended project is to collaborate closely with residential and home care providers to better understand their specific challenges and test tailored AI solutions.
At the beginning healthcare workers — whether nurses, allied health professionals or primary care staff — are invited to take part in a brief phone call. This will provide a deeper understanding of the unique issues and priorities within their organisation, rather than applying a one-size-fits-all approach. Based on these conversations, access to appropriate tools from the suite will be provided.
Each partner organisation will trial the tools most relevant to their needs with the goal of evaluating how these solutions improve efficiency, reduce burnout, and address the distinct concerns across different aged care settings. At the close of the trial, partner organisations will provide feedback on their experience, including any suggestions for future development and their organisational needs.
Benefit to the aged care provider: Opportunity for the partner organisations to co-design and tailor the system to their needs. Access to the technology will be free until the official product launch. Partner organisations can curate features most relevant to their challenges, whether it is AI report writing, electronic health records and booking, or the multifaceted health care lounge.
Email reference: Communication competency improvement
Partner Seeking: Residential and/or home care providers, any state or territory within Australia
To partner with: Technology provider
Problem to be solved: Workforce communication incompetency affects staff retention, resident/client safety, care quality and operational efficiency. Currently, it is costing the sector an estimated 1 billion per year. Skilled migrant workers are the backbone of the aged care industry and investment in their communication competency will have a positive effect across the sector.
Solution to be trialled: A technology platform and co-designed workshops to refine spoken English clarity and confidence to improve workplace communication. The service focusses on communication competency through linguistic refinement. Instead of translation services, the focus is on language competency; particularly listening and speaking skills for English as a Second Language (ESL) learners.
Brief description of the opportunity: Staff with English as a second language would pilot the technology and participate in workshops in their organisation to improve their clarity and confidence in English. The pilot runs for approximately 6 weeks and includes access to the platform, weekly workshops, reports and feedback sessions. In partnership with the organisation, the trial aims to target the on-the-job language needs and deliver workshops to refine individual learning goals.
Benefit to the aged care provider: The partner organisation will gain access to the platform and workshops at a discounted rate as early adopters. Their teams will benefit from improved English language skills, positively effecting care quality. This investment and focus on their staff may position the partner organisation as an employer of choice. With improved communication competency, the organisation may boost its staff retention overall and operational compliance.
There are currently no opportunities listed in this category.