Resources

This webpage from the Aged Care Quality and Safety Commission details the process to make a complaint about an aged care provider, worker or responsible person.

This toolkit from the Department of Health, Disability and Ageing provides information and resources to support aged care providers, peak bodies, advocacy organisations and community groups to inform older people, their families and carers about the choice and control available under the new Aged Care Act.

This chapter forms part of the Senate Standing Committee on Community Affairs inquiry into aged care service delivery. It examines the funding and pricing model, drawing on evidence about how these elements affect the protection of older Australians’ rights

This is a double-sided A4 printable resource from the Department of Health, Disability and Ageing, summarises what rights older people have when accessing aged care services.

This webinar is part of a UNSW feminist seminar series that considers housing rights as human rights within the new Aged Care Act.

This fact sheet from the Department of Health, Disability and Ageing describes the new Aged Care Act and the Statement of Rights for consumers, carers and family members. 

This video by the Australian Human Rights Commission, has Cassara Hardie a proud Dunghutti woman, discussing Indigenous aged care rights and recommended reforms, with Age Discrimination Commissioner Robert Fitzgerald AM.

Social Futures outlines the importance of culturally safe aged care that respects the rights of Aboriginal and Torres Strait Islander older people to receive trauma-aware, healing-informed services that support connection to community, Country and culture. It highlights how organisations can strengthen cultural safety through reflective practice, meaningful engagement with communities and alignment with broader aged care reforms.

This guide by the Australian Government Department of Health, Disability and Ageing provides a step-by-step approach for aged care providers to identifying training needs, prioritising learning areas and structuring a training plan that aligns with workforce segments, operating environment and available resources.

This guide from the Australian Government Department of Health, Disability and Ageing explains the care minute responsibilities of providers and the legislative responsibilities related to minimum amount of direct care time to residents.