Resources

This website from the Eastern Sector Development Team provides videos and illustrations into social support workers views on right-based care delivery.

This guide by the Aged Care Quality and Safety Commission details sector best practice related to handling complaints within aged care services. 

This fact sheet from the Department of Health, Disability and Ageing describes the new Aged Care Act and the Statement of Rights for consumers, carers and family members. 

This Open Access article by Manton et al. details the Bunya Project, an Indigenous-led participatory action research effort designed to support non-Indigenous university staff and curriculum development through partnerships with Indigenous community-controlled organizations.

This video by the Australian Human Rights Commission, has Cassara Hardie a proud Dunghutti woman, discussing Indigenous aged care rights and recommended reforms, with Age Discrimination Commissioner Robert Fitzgerald AM.

This general toolkit from NSW Government helps health services use co-design practices in planning and delivering services for Culturally Diverse groups such as First Nations people.

A panel-led webinar hosted by the Older Persons Advocacy Network highlighting how dementia changes communication, barriers carers face, especially across culturally and linguistically diverse backgrounds, and practical strategies to improve understanding and respect rights.

This module from the Australian Commission on Safety and Quality in Health care has been updated in relation to the new Aged Care Act. Providers delivering integrated health and aged care services must ensure that relevant NSQHS Standards requirements are applied in the aged care service context. 

This guide from the Australian Comission on Safety and Quality in Health Care will help people living with cognitive impairment to get good health care.

Keynote address by Kate Swaffer, Chair, CEO & Co-founder Dementia Alliance International in a webinar by the Older Persons Advocacy Network. (16 min)