Resources

Telehealth uses ICT to deliver healthcare services remotely. Factors that improve or reduce the acceptance of telehealth in aged care were identified as part of a scoping review of the human factors associated with technology uptake. This resource from ARIIA is a short easy-to-read summary of the research evidence.

Some technologies used in aged care settings raise privacy concerns for older people, their families, aged care staff, and providers.  This resource from ARIIA is a short easy-to-read summary of the research evidence.

There can be no one-size-fits-all approach to successful implementation due to the relationships between the technical, human, and organisational factors in complex care settings such as aged care. This resource from ARIIA is a short easy-to-read summary of the research evidence.

This report from the Aged Care Royal Commission discusses the importance of ensuring care, dignity and respect for older adults and care workers are supported. It details how these principles are integrated in aged care reforms and services and in relation to technology. 

Dr Merran Cooper, CEO of Touchstone Life Care, describes the benefits of, and barriers to, introducing digital technologies into the aged care setting, highlighting that research has begun into the use of technology to improve communication between elderly people, their carers, and aged care providers.

This webpage from the Aged Care Quality and Safety Commission provides a comprehensive presentation about personal information handling practices  as required by the Privacy Act 1988 (Privacy Act) and the Australian Privacy Principles (APPs).  

eHomeCare discusses the five key elements that will drive provider transformation. The five key elements include develop a dynamic strategy, put people, experience and outcomes at the heart of aged care, equip your team for care, collaboration and change, align operations and the environment with the new system and optimise the environment.

The information gained from a careful technology needs assessment can be used to write a business case for purchasing technology. A business case is an important part of project documentatio. This resource from ARIIA is a short easy-to-read summary of the research evidence.

Monitoring should be an ongoing process rather than a one-off event. By regularly monitoring technology use and making changes where indicated, organisations can improve the fit between technology assets and the context in which they are applied. This resource from ARIIA is a short easy-to-read summary of the research evidence.

It is important that technologies deliver anticipated benefits by being fit for purpose. A needs assessment can lay the foundation for good decision-making, ensuring technology meets the needs of those who will be using it or affected by it. This resource from ARIIA is a short easy-to-read summary of the research evidence.