Resources

This Australian Government Department of Health and Aged Care fact sheet guides assessors on recording older people’s preference for a First Nations assessment organisation in the Single Assessment System.

This fact sheet from Aged Care Justice (ACJ) explains the law surrounding the use of restrictive practices in home care setting based on the new Aged Care Act 2024.

This webpage from the Department of Health, Disability and Ageing details  how to make a whistleblower disclosure under the new Aged Care Act 2024. 

This web page explains how the Commission regulates aged care using a rights-based approach, with older people’s dignity, choice and safety at the centre. 

This tip sheet by the Department of Health, Disability and Ageing is for aged care providers to help align the Statement of Rights and the living experiences of older people.

This fact sheet for older people and families from the Department of Health, Disability and Ageing explains the rights you have when accessing aged care services funded by the Australian Government.

This video for providers from the Department of Health, Disability and Ageing explains the Statement of Rights and Code of Conduct.

This webpage from the Aged Care Quality and Safety Commission explains the Statement of Rights from the perspective of providers including the Statement of Principles. 

This webpage from the Aged Care Quality and Safety Commission details all the Quality Standards related to rights based working and responsibilities of providers and workers. 

This checklist from the Aged Care Quality and Safety Commission supports providers and workers to apply best practice in managing complaints and feedback. It outlines key actions, system requirements and available resources to strengthen effective, rights-based complaints management.