Resources

This article by TKO software outlines readiness actions for aged care providers preparing for rights-based regulation, including gap analysis, documentation, consent, complaints, restrictive practices, clinical governance and quality reporting.

This department of Health, Disability and Ageing reflection sheet helps older people record what matters to them in care, whether their current care supports their needs, choices and preferences. Includes prompts for sharing concerns with aged care workers, providers, registered supporters, trusted people or independent advocates.

This Aged Care Quality and Safety Commission toolkit provides key messages, newsletter copy, social media content, videos and resource links to help organisations communicate older people’s rights in aged care. The toolkit focuses on the Statement of Rights, raising concerns, provider responsibilities and the role of the Commission and Aged Care Complaints Commissioner.

This tool from the Department of Health, Disability and Ageing, provides a practical self-reflection template to help aged care workers and providers consider how culture, values and assumptions shape care interactions. Includes a worked example and prompts for communication, assumptions, preferences, outcomes and organisational learning.

This free to download audit tool from ForgetMeNot provides an interactive assessment tool to help aged care providers identify gaps in HR, rostering, supervision, performance management and training practices aligned with Standard 2.9. It includes risk and priority scoring, evidence prompts and action planning fields to support local compliance review.

This video from the Aged Care Quality and Safety Commission highlights some of the myths surrounding restrictive practices and provides answers to commonly held beliefs by providers. Note: Legislative aspects maybe out of date - video prior to Aged Care Act 2024. 

This fact sheet from Aged Care Justice (ACJ) explains the law surrounding the use of restrictive practices in home care setting based on the new Aged Care Act 2024.

This article by Steele et al. examines how features of residential aged care, including dementia units and locked environments, can amount to segregation and undermine the human rights of people living with dementia. Drawing on the CRPD, it calls for structural reform and meaningful alternatives that uphold liberty, inclusion, equality and genuine choice in aged care settings.

This toolkit from the Aged Care Quality and Safety Commission encourages aged care providers to work directly with residents through food focus groups so people can shape menus and dining experiences that reflect their tastes and needs. It supports providers to listen, collaborate and use resident feedback to improve food, nutrition and dining in their services.

The framework from Positive Futures encourages services to move beyond risk avoidance and instead support people to take informed, positive risks in pursuit of meaningful lives. It reinforces shared decision-making and person-centred practice, balancing duty of care with autonomy, dignity and choice.